AI-agent scanning and sorting of incoming mail
An AI agent that scans, classifies and routes your incoming mail to the right files and the right people.
houle.ai's incoming-mail automation is built on an AI agent that reads every document received, extracts the key information, classifies it and routes it to the right person or the right file. The agent is built on Azure AI Foundry and hosted on Azure in Switzerland, so that your documents stay within Switzerland. Ambiguous cases are flagged for human validation rather than filed automatically.
How it works
Scanning
Paper or electronic mail is scanned and converted into usable text, including handwritten or scanned documents.
Data extraction
The agent identifies the sender, subject, dates and relevant references for each document.
Classification
It assigns the right document type, links it to the right client or file and applies your naming rules.
Routing
The document is forwarded to the right person or filed in the right folder; uncertain cases are held for validation.
What the solution does
Multi-format reading
Processing of PDFs, scans, photos and email attachments, including documents of variable quality.
Smart classification
Automatic linking to the right client and the right document type according to your rules.
Exceptions queue
Unrecognised documents are grouped together for quick human handling, without holding up the flow.
Swiss hosting
Agent built on Azure AI Foundry and hosted on Azure in Switzerland; your documents stay within Switzerland.
Why Swiss businesses adopt it
Mail handled faster
Documents reach the right place without manual sorting, as soon as they arrive.
Fewer filing errors
Linking to the right file is consistent and documented, with an audit trail.
Teams relieved
Your staff stop opening and sorting every envelope and can focus on the cases themselves.
Frequently Asked Questions
Last updated: July 2026